Matt Carney 30 Might 2018 at 12:31 pm Hello Stuart, I procured a Renault motor vehicle from Morpeth in Northumberland end of January. At sale ,the seller said around the sale paperwork the vehicle would get a new timing belt as Section of a ‘service on sale’, as well as ‘handbook’ which we reviewed contained servicing book and service record could be issued to us following the set up of your timing belt. We returned the vehicle as agreed every week soon after sale to possess timing belt put in and gather handbook. Unbeknown to us, the supplier experienced specified us the handbook for a very distinctive car! In the following months we took the vehicle to your Renault professional due to not being able to pick gears along with the service mild becoming illuminated. The Renault expert who diagnosed amid other things which the gearbox was not running appropriately and necessary removal and achievable mend.
Reply Stuart Masson seventeen April 2018 at 2:18 pm I would guess it’s quite unlikely that a defective electrical seat Regulate will be considered justifiable grounds to reject the entire auto as defective. Even if you are struggling to comfortably sit in the motive force’s seat, it is probably a straightforward take care of and so wouldn't be appropriate grounds to reject the vehicle.
David Johnson 16 April 2018 at 4:23 pm I bought a utilised Mercedes Sprinter from a supplier in excess of the phone, as I requested many questions about it and according to the responses, the searches detailed in Auto Trader as well as photographs etcetera. I exclusively asked about the bodywork, knowing the problems that vans may have. I used to be told that it absolutely was really tidy with just several ‘dings’. I advised the salesman which i was changing the van right into a campervan and as a consequence I would not get the opportunity to travel it for a while and will not be taxing or insuring it.
Am I entitled to reject the car, the thirty days are functioning out and I am worried they received’t correct the vehicle or give us a substitute within just that timeframe?
You might be able to argue that the supplier is deliberately annoying your tries to resolve your situation while you are however in the 1st 6 months, having said that you’ll probably require some Experienced legal guidance that can assist you with this If you need any prospect of succeeding.
To the twenty sixth April though reversing off my driveway it began to create a loud banging noise which gave the impression to be coming through the front in the van/engine , plus the van felt jerky, As it didnt sound correct, and positively wasnt transferring proper I parked it again up to the driveway, Being a feminine I dont genuinely know A lot about automobiles/vans, engines and many others so I rang a relative who is an ex-mechanic and mot tester to have a look for me in the event that it had been one thing very simple, he questioned me to get started on it up and take a look at reversing from the travel once again,the exact same factor occurred once again , he stated promptly he suspects both the gearbox or simply a driveshaft challenge, and that either one of them might be a costly work, and explained to investigate my legal rights due to likely costs associated, which I duly did and discovered my proper to return consumer appropriate, I checked my paperwork, and there was a clause in there that it was my accountability to return the motor vehicle if I planned to work out this suitable.
Jason Bunn 3 March 2018 at 12:26 pm Hi Stuart. I've just acquired a used BMW X3 five days back. About the drive property (forty miles) we knowledgeable little warmth from the heater as well as the motor temperature gauge hardly ever moved through the chilly point. The car also features a violent shake over 40mph below acceleration (This may not have been noticeable on check generate as would not are in a position to go over thirty thanks to speed limits in region) it utilised an excessive level of gasoline on this journey. The vehicle is in fantastic problem commonly and marketed as “outstanding” it's an excellent record of servicing as well as a new MOT put on just just before collection. We stopped at a local garage on the way in which house and when plugged in it experienced a variety of fault codes and DPF warning not able to regenerate as a result of temperature.
The Act trumps any “bought as quickly”, “no ensure” or other clauses you may put in your receipt – you could’t waive a shopper’s legal rights.
Right after every one of the agony with my past auto I'm now absolutely dissatisfied With all the manufacturer and would like to reject this automobile.
The garage manager replied my email and argued which i don't have any grounds to request a refund given that the gear box task is quite intricate which also fell in excess of Christmas time period (not fairly so, 6 weeks to Xmas). He here also suggested that In keeping with new legislation after having made use of the car for 5 months I would need to confirm the fault was there at enough time of sale.
I happen to be frequently stressing concerning this as it transpired, it’s only been 3 Doing work times because it happened and I have a courtesy auto set up from Land rover. I suspect and sincerely hope, offered this is a fault the Land rover extended guarantee department on their own have confirmed as staying a design and style fault.
15th January and heard very little more through the dealership. Wanting to consider some authorized guidance but Meanwhile would value your opinions concerning whether or not we are able to claim a refund and when so, just how long we should give the dealership to kind this out.
I’ve contacted website Toyota statements department and advised them my Tale, minutes later I obtained the phone phone again from Revenue manager and they've got told me that they may sort everything out.
I’ve requested a full refund and the seller get more info is indicating he isn’t obliged to supply a person and so will likely not. Is legal action my only recourse?